Delivery Terms

  • minejewellery.co.uk ships to destinations in the UK, Europe and the Rest of the World.
  • You will be notified of the shipping costs during the checkout process. Please note that any item of jewellery sent is insured for any damages or loss in transport for the value of £50.
  • Free postage only applies to orders within the UK. However for large or heavy items over 1kg we do reserve the right to alter these charges. We will confirm charges prior to despatch should they be different from those stated on minejewellery.co.uk.
  • Delivery outside the UK may be liable for import duty taxes and you will be responsible for these. Please consult your local customs office if you are unsure about any charges you might incur.
  • We use Royal Mail and a selection of commercial courier services to deliver your items and offer recorded and special next day delivery with the appropriate level of insurance for your order. For security we always use delivery methods that require a signature.
  • If an item is lost in transit, please allow 15 days before it can be officially classed as lost. This meets the terms and conditions set out by Royal Mail. If you think an item may be lost, please contact us via email or telephone and we will do our best to assist you. After 15 days we can report the item lost and either refund your account in full or make arrangements for another delivery.
  • We will make every effort to deliver within the time stated on minejewellery.co.uk but we will not be held liable for any loss caused to you by late delivery.
  • Orders sent via Royal Mail Special Delivery Next Day will get to you within 1-2 working days if the item/s are in stock.
  • Next day delivery is not available outside of the United Kingdom. Orders outside the UK can take up to 14 working days to arrive.
  • Please provide an address where someone can accept the delivery.

Delivery Prices

  • UK delivery Free - we aim to deliver in 2-3 working days
  • UK Next day delivery £7.50 guranteed by 1pm if orders placed by 1pm the previous day
  • Rest of the world £10 delivery within 14days